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Customer Testimonials

We could not be more delighted that our customers think we are the best bank. Looking for commercial or personal banking services? See what our customers have to say about banking with us.

“My name is Matt Ferguson, and I'm a third-generation customer of Citizens National Bank.  My grandparents had their personal and business accounts here, as did my parents, so it came natural that I would grow my business with an account at Citizens National.  The team a Citizens has seen me through the toughest years of starting our business and now critical to our success and growth.  We appreciate our partnership with Citizens and all the people who work there.”

Matt Ferguson, President - Viceroy Petroleum


“We could not be more pleased with our banking experience since moving our business account to Citizens National Bank. We love that Citizens offers all of the services that we need to run our business efficiently but most of all we love the small town customer service feel that you can’t find anywhere else!”

Ashlee Silva, Operations Manager/Corporate Counsel - The Internet of Team, LLC


“I have been a customer of Citizen’s National Bank Pflugerville Branch since 2006 and my experience with CNB has been above and beyond. It is refreshing to bank with people who know you by name and treat you like family. I would highly recommend CNB to anyone and everyone!”

David Kinney, President of Kinney’s Commercial, Inc.


“I highly recommend CNB for both business and personal banking. CNB exemplifies the positives of banking with a smaller, community bank. I had always banked with big, national banks and didn't realize the level of service I could get at CNB. The entire staff is friendly and will get to know you by name. How cool to be able to call the branch president, Jonathan, and get him on his direct line, or even show up unexpectedly in person and have him available to help with whatever projects I have going on. Susan, the account rep, is super responsive both via phone and via email and helps with any issues that I have come up. Even better, they have both an online banking system and a new app with remote deposits for checks, so you get the perks of bigger bank technology PLUS the service of a community bank.”

Brita Wallace, Owner – Digs


 “We had an unusual request and CNB reviewed it processed it and approved it like the said they would in a very quick turnaround. We have since done more business and highly recommend them.”

Douglas Kadison, Managing partner at Kadison & Company


“Jeff Baker and Ryan Stiba have been a pleasure to work with.  They have accommodated us in several transactions in a timely and professional manner with a "can do" attitude.  I would highly recommend Citizens National Bank, and enjoy the experience.”

Charlie Nichols, Partner - Minerva, LTD - New Horizon Capital Companies


"We have used one of the big conglomerates for our banking.  After 13 years of red tape and bureaucracy things came to a head when we tried to buy some commercial land to build our new office on.  Our bank wouldn't even make a loan for the undeveloped property,  and the whole construction experience was one excuse/delay/hoop after another.  I was introduced to Brian Cauthorn at Citizens to finance the property and as soon as the building was completed we moved all of our banking to Citizens.  We even pulled the financing for our new office from our old bank and gave to Brian.   He has been extremely hands on and helpful during this whole process.  I feel like he's on my side and I couldn't ask for more than that.   I can't speak to the total universe of products and services they offer, but I can say anytime we've had a need they have had a solution."

Luke Hawthorne, Owner - Emerald Lawns


"Banks large and small, all make similar claims and premier customer service and competitive products.  When you’ve been in business for any length of time you know that’s not true.  Since relocating Radiation Detection Company to Central Texas just over five years ago, the company, along with a number of its employees, have experienced what can only be described as “concierge customer service” from Jeff Baker, currently, Sr. VP at Citizens National Bank, Texas.  Texas has hand delivered documents whenever we’ve been unable to get away from the office to both our employees and the company and he and his wife have been in my home for dinner.  My wife and I are pleased to call them friends. I heartily endorse Jeff and his bank to anyone seeking to relocate for banking services and would be happy to speak with anyone personally with anyone requiring more information."

Barrie Laing, President and General Counsel - Radiation Detection Company

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