SMS Messaging Terms of Use
Please read these SMS Terms & Conditions (“SMS Messaging Terms of Use”) carefully. By enrolling in or agreeing to receive text messages from or on behalf of Citizens National Bank, or by providing your mobile number to us, you agree to these terms.
Types of SMS Communications
If you have consented to receive SMS messages from Citizens National Bank, you may receive text messages related to the following:
- Appointment reminders
- Follow-up messages
- General business communications
- Feedback
Example: “Hello, this is a friendly reminder of your upcoming appointment with Citizens National Bank at [Location] on [Date] at [Time]. Reply STOP at any time to opt out of SMS messaging from Citizens National Bank.”
Message Frequency
Message frequency may vary depending on your interactions with us and the services you receive. For example, you may receive up to 15 messages per week regarding appointments, follow-ups, or inquiries.
Potential Fees for SMS Messaging
Message and data rates may apply depending on your mobile carrier and service plan. Charges may vary for domestic or international messages. Citizens National Bank does not charge for SMS content. However, downloadable content may incur additional charges from your carrier.
Please contact your wireless provider for details about your messaging plan.
Opt-In Method
You may consent to receive SMS messages from Citizens National Bank by providing your consent through one or more of the following methods:
- Verbally during a conversation with our staff.
- By submitting an online form and selecting the SMS consent checkbox.
- By responding Yes to an acceptance text message.
By opting in, you agree to receive SMS messages from Citizens National Bank for the communication purposes described above.
Opt-Out Method
You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. You may also contact us directly at 512-218-5102 to request removal from our messaging list.
Help and Support
If you need assistance with our SMS messaging program, reply “HELP” to any message or contact us at 512-218-5102 or visit https://www.cnbanktexas.com/about/contact-us.html.
If you do not wish to receive SMS messages, simply leave the SMS consent checkbox unchecked when completing our forms.
Consent & Authorization
By subscribing, you confirm that you are the owner or authorized user of the mobile device and number provided, and that you are authorized to approve any applicable charges.
Service Availability
SMS services are provided on an “as is” and “as available” basis. We are not responsible for delays or failures in message delivery due to carrier issues or device limitations.
Data Collection & Use
We may collect and use information such as your mobile number, carrier name, message content, and timestamps to provide and improve our services. We do not share your phone number with third parties for marketing purposes.
Changes & Termination
We reserve the right to update these terms or discontinue the SMS service at any time. Your service may also be terminated if your wireless service ends or if you violate these terms.
Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary.
- You can opt out at any time by replying “STOP”.
- For assistance, reply “HELP” or contact us using the information provided above.
- Please review our https://www.cnbanktexas.com/resources/privacy-policy.html for Privacy Notice and https://www.cnbanktexas.com/_/kcms-doc/551/6239/Account_Terms_and_Conditions.pdf for Terms and Conditions..
SMS consent is not a condition of purchase.
