Text Message (SMS) Terms of Use
Please read these SMS Terms & Conditions (“SMS Terms of Use”) carefully. By enrolling in or agreeing to receive text messages from or on behalf of Citizens National Bank, or by providing your mobile number to us, you agree to these terms.
1. Message & Data Rates
Your wireless carrier’s standard messaging and data rates may apply. Citizens National Bank does not charge for SMS content. However, downloadable content may incur additional charges from your carrier. Please check with your carrier for details.
2. Opting Out
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. You may also contact us directly to be removed from our messaging list.
3. Getting Help
If you need assistance, reply “HELP” to any message or contact us at:
[[email protected]]
https://www.cnbanktexas.com/about/contact-us.html
4. Message Frequency
Message frequency may vary depending on your interactions with us. For example, you may receive up to 15 messages per week related to:
- Appointment reminders
- Follow-up messages
- General business communications
- Reminders
- Feedback
Example: “Message frequency may vary. You may receive up to 15 SMS messages per week regarding your appointments or account status.”
5. Consent & Authorization
By subscribing, you confirm that you are the owner or authorized user of the mobile device and number provided, and that you are authorized to approve any applicable charges.
6. Service Availability
SMS services are provided on an “as is” and “as available” basis. We are not responsible for delays or failures in message delivery due to carrier issues or device limitations.
7. Data Collection & Use
We may collect and use information such as your mobile number, carrier name, message content, and timestamps to provide and improve our services. We do not share your phone number with third parties for marketing purposes.
8. How to Opt In
You may opt in to receive SMS messages from Citizens National Bank through the following methods:
- Verbally, during a conversation
- By submitting an online form
- By completing a paper form
9. Changes & Termination
We reserve the right to update these terms or discontinue the SMS service at any time. Your service may also be terminated if your wireless service ends or if you violate these terms.
10. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our https://www.cnbanktexas.com/resources/privacy-policy.html and https://www.cnbanktexas.com/_/kcms-doc/551/6239/Account_Terms_and_Conditions.pdf.
- Message frequency may vary.
