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Your security and financial well-being are our top priorities. We want to bring to your attention some important information regarding heightened risks associated with ACH transactions and how you can be proactive in mitigating these risks.

Automated Clearing House (ACH) transactions have become an integral part of our modern banking system, facilitating the electronic transfer of funds between financial institutions. ACH is used for all kinds of fund transfer transactions, including direct deposit of paychecks and monthly debits for routine payments. While ACH transactions offer convenience, they also present certain risks, such as unauthorized transactions, fraud, and other security concerns.

To ensure the security of your financial transactions, we recommend staying informed and being vigilant about your ACH activities. Be cautious of phishing attempts, unsolicited emails, or suspicious messages requesting personal or financial information. Always verify the authenticity of any communication related to your ACH transactions.

Here are some proactive measures you can take to mitigate the risks associated with ACH transactions:

1. Verify Information: Verify any new information or changed information over the phone with intended payees before sending an ACH.
2. Monitor Your Accounts Regularly: Keep a close eye on your bank statements and transaction history. Report any unauthorized or suspicious transactions to us immediately.
3. Enable Account Alerts: Take advantage of our account alerts to receive notifications for specific transaction activities. This will help you stay informed about any unusual or large transactions.
4. Update Your Contact Information: Ensure that your contact information with the bank is up to date. This will help us reach out to you promptly in case of any suspicious activity.
5. Educate Yourself: Familiarize yourself with common scams and fraud tactics. Be cautious about sharing sensitive information and be skeptical of unsolicited requests for your personal or financial details.

If you have any concerns, or questions, or need assistance related to ACH transactions, please contact us at 512-218-5102 or visit your nearest branch.

We appreciate your trust in us, and we remain committed to providing you with a secure banking experience. Thank you for your attention to this important matter.